Career
Throughout my professional path, I have built practical experience in industrial environments, with a strong focus on automation, technical support, after-sales service, operational coordination and continuous improvement.
Professional profile
Professional with solid experience in industrial automation, robotics, electrical systems, technical support and operational coordination. My background has been shaped by close contact with field operations, customer support, problem-solving and process improvement in industrial settings.
After-Sales Service Lead, Portugal
RodaPortugal, Lda
- Coordination of the after-sales service operation in Portugal
- Leadership of the technical service team
- Technical follow-up and customer support
- Diagnosis and resolution of failures in industrial contexts
- Coordination between customer, operations and technical team
- Identification of improvements in processes, equipment and after-sales support
- Commitment to service quality, responsiveness and operational efficiency
Industrial Automation and Technical Support Specialist
RodaPortugal, Lda
- Implementation of improvements to automation programs for grading lines
- Technical coordination between specialists and customers
- Technical interventions and assembly of industrial equipment
- Participation in commissioning and operational support in real production contexts
- Work with equipment such as graders, palletizers and washers
- Technical support focused on performance, reliability and customer satisfaction
Industrial Automation and Electrical Systems Specialist
Calibrafruta, Lda
- Development of electrical schematics for grading lines
- Creation of automation programs adapted to different customer needs
- Supervision of factory testing
- Coordination of commissioning and on-site technical interventions
- Planning and preparation of optimization proposals and budgets
- Technical support for customers and internal teams
- Active participation in installation, improvement and commissioning processes
Core strengths
Industrial automation
Technical support
After-sales service
Operational management
Technical diagnosis
Problem-solving
Continuous improvement
Robotics
Languages
- Portuguese Native
- Spanish Native
- English Fluent
- French Basic